Blogs
StarLabs Technology Client Satisfaction Report
What our clients think of us means everything. So, we asked!
Five Tips to Maximize Your Customer Service Tech Stack
Five tips to ensure you are maximizing your current technology.
The Trust Factor: Why Live Agents Still Matter to 95% of Consumers
While AI and automation are the biggest trend in customer experience, one…
2024 CX Trends: Embracing the Future of Customer-Centric Strategies
The world of customer experience (CX) is in a perpetual state of…
Revolutionizing Customer Experience: Addressing the 57% Decline in Consumer Satisfaction
In today’s fast-paced business landscape, customer experience (CX) reigns supreme. Customer satisfaction…
Maximizing Your Customer Service Tech Stack for Enhanced Operations and Efficiency
In today’s fast-paced business landscape, delivering exceptional customer service is paramount for…
The Power of Personalization: Unlocking the 13% Opportunity for Brands
In today’s hyper-competitive business landscape, delivering exceptional customer experiences is not just…
Five Myths about GigCX
Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…